Words by Jinanshi Shah

THINK
ING
OUT
LOUD

UX strategy, design thinking, and the occasional opinion on why broken industries stay broken — and how to fix them.

✦ Coming Soon
Industry · Insurtech
02

What Is Tech E&O Insurance and Why Does Your Startup Actually Need It

A plain-English explainer for founders who've been told they need coverage but have no idea what they're buying — and why getting it wrong is an expensive mistake.

Writing Sample · 2025 Read →
✦ Coming Soon
UX & Design
03

The 61% Problem: What Behavioral Data Taught Me About Onboarding

When I found that 61% of Eloomin users were dropping off at the same point, I didn't reach for Figma first. Here's what I did instead — and why the order of operations mattered.

Case Study Essay · 2025 Read →
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Strategy · Design
04

Designing for Someone You've Never Met: Notes From 420 Articles

For Hear Me Out, I read over 420 research articles before opening Figma. What that process taught me about the difference between designing for users and designing for humans.

Process Essay · 2025 Read →
✦ Coming Soon
UX & Design · Systems
05

Why I Build Design Systems Before I Design Screens

Most designers start with the hero flow. I start with the atoms. An argument for systems-first design — and why it makes you a better partner to engineering.

Opinion · 2025 Read →
✦ Coming Soon
Strategy · Packaging
06

A Box Is Not a Container. It's a Message.

On designing the Nomad Cuisine packaging system for United Airlines — and why the most important design decision wasn't visual at all.

Case Study Essay · 2025 Read →

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Industry · Insurance

WHY COMMERCIAL INSURANCE IS STILL STUCK IN 1995

Writing Sample · 2025 · 6 min read

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Industry · Insurtech

WHAT IS TECH E&O INSURANCE AND WHY DOES YOUR STARTUP ACTUALLY NEED IT

Writing Sample · 2025 · 5 min read

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UX & Design

THE 61% PROBLEM: WHAT BEHAVIORAL DATA TAUGHT ME ABOUT ONBOARDING

Case Study Essay · 2025 · 7 min read

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Strategy · Design

DESIGNING FOR SOMEONE YOU'VE NEVER MET: NOTES FROM 420 ARTICLES

Process Essay · 2025 · 8 min read

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UX & Design · Systems

WHY I BUILD DESIGN SYSTEMS BEFORE I DESIGN SCREENS

Opinion · 2025 · 4 min read

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Strategy · Packaging

A BOX IS NOT A CONTAINER. IT'S A MESSAGE.

Case Study Essay · 2025 · 5 min read

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